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Price
Basic ISP is an excellent alternative to high-priced providers such as AOL & MSN. Basic ISP is exactly what the name entails: a provider of very basic but reliable Internet service. If you consider yourself pretty tech savvy and self-sufficient, and do not require much support with computer software, installation, and setup, then Basic ISP may be right for you. Basic ISP supports V.92 connections, and has a very good anti-spam policy for e-mail. Included in their Accelerated Plan as well is a free Pop-up Blocker, making those annoying pop-up windows disappear.
Trial Period
A great offer from Basic ISP is that you only have to pay $1.00 for the first month of service. Since there are no contractual obligations for cancellation, and you can receive a 30-day money-back guarantee, trying Basic ISP for one month is a win-win situation.
Setup
Basic ISP provides its customers with free setup of their services. They offer instant online registration, without the requirement of a CD. Although, if you do run into an issue that you can't get your head around, they offer free phone support for 30 days (after that only e-mail is available for free) or you can look at the extensive FAQs on their website.
Access Numbers
Basic ISP provides over 46,000 local access numbers to its customer base, which is ideal for anyone traveling throughout the United States or Canada. This is a very large number when compared to most national ISPs.
Tech Support
Basic ISP offers free telephone support for the first 30 days after signing up then they begin to charge $4.95 per incident call. e-mail, then, is the way to go after the first 30 days, unless you really, really need to talk to someone. Another option they provide is their extensive online FAQs which contain a good support knowledge base. Furthermore, if you can wait for a response to an issue, then they also provide a regular mailing address where they can be reached.
Computer Skills Required
Basic ISP can be used with little technical knowledge or computer expertise. Since no software is required, setup can be done over the phone or online by filling out the Internet registration form.
Email Addresses
One downside to Basic ISP is that they offer only 1 e-mail account, while others in the ISP marketplace offer multiple accounts for roughly the same price.
Cancellation
With Basic ISP there are no contracts, so you can cancel the service at anytime without penalties. Simply use their online form to cancel the service at any time. If you find that Basic ISP is not for you within the first 30 days, then you will be eligible for their 30-day money-back satisfaction guarantee.
ISP Plans
Standard Plan: $6.95/month
Speed: 56K
Hours: Unlimited
Features: Anti-spam protection
Accelerated Plan: $9.95/month
Speed: 6X Accelerated
Hours: Unlimited
Features: Anti-spam protection and Free Pop-up Blocker
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